To reduce the risk of fraud, you should make sure that you are using EMV-compliant equipment to process EMV card payments. If you accept an EMV card using non-EMV compliant technology, you are liable for fraudulent transactions. Read more
EMV makes it very difficult for criminals to commit card fraud. For example, it is much easier to skim credit card data when the customer pays by swiping their card’s magnetic stripe, than if the customer pays by dipping an EMV card into an EMV-enabled terminal. Read more
No. Many of the major US card brands no longer require customers to sign an electronic receipt when they use an EMV card to purchase goods or services. If you accept EMV cards, you can process most transactions without a signature. Read more
To stop collecting signatures for EMV transactions, contact our Customer Support Team.
•You must continue to support signature as a Cardholder Verification Method (CVM).
•You still need to collect signatures for transactions that legally require them. Read more
From April 2018, the following card brands no longer require an electronic signature for EMV transactions:
For each of the card brand’s rules and regulations for chip and signature transactions, visit their websites. Read more
If you are using a non-EMV terminal, customers do not have the option to use their EMV chips; they have to swipe their card to pay for goods or services. In these cases, you are liable for any fraudulent transactions. Read more
One of the best things you can do to reduce your chargeback risk, is to invest in EMV-enabled hardware. It is much harder for fraudsters to skim and duplicate EMV cards because of the nature of the cards, and because of how EMV transactions are processed. Read more
With an EMV card, both the card issuer and the chip on the card must approve or decline the transaction. The card issuer makes a decision and sends a response to the chip, which then makes the final decision. Read more
You can identify an EMV card by the gold-plated contact pads on the card. EMV terminals communicate with the chip on the card using these pads. Read more
Our Genius platform uses our ChipIQ™ technology, which processes the transaction within a few seconds. This means that checkouts are faster, and cardholders adapt to the technology quicker due to less waiting times between instructions. Read more