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Statements

What is Statements and Reporting, and what can I use it for?

Statements and Reporting is an online reporting system that you can use to view the following: An overview of your transactions across all merchant locations Your monthly statement Reports, which include the following: –   Payment history: Deposits, debits, and adjustments for your merchant locations –   Batch history: Batch information and detailed batch transaction history –   Voids and declines –   Monetary rejects: Batches that failed due to processor or setup error –   Authorization log: Transaction lists of all approved sales, including their authorization codes –   Returns –   Transaction search: Search for individual transactions by date, card number, authorization number, or dollar amount –   Retrievals and chargebacks: Information about retrievals and chargebacks –   Fixed acquirer network fee: Fees charged by Visa based on the locations and volume of card not present transactions –   Merchant adjustment: Deposits and withdrawals from your bank account that are not part of a processing batch Read more

Can I receive my statements by mail?

We have gone paperless. You can view and download all your statements free of charge from the Statements and Reporting tool. If you prefer to receive statements by mail, contact our Customer Support Team. Read more