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How do I search for orders using the Payment Cartridge?

When you open the Payment Cartridge, the Business Manager displays the Orders page. To search for orders using the Orders page, you can use one of the following methods:

  • View the most recent orders
  • Search for an order using its order number
  • Search for orders using the search filters

Viewing the most recent orders

  • On the Orders page click Find. The Payment Cartridge displays the most recent orders.
The Orders page displaying example orders.

Searching for an order using its order number

To search for a specific order by its order number, complete the following steps:

Step 1. On the Orders page, type the order’s number in the Order Number box.
Step 2. Click Find.

Searching for an order using filters

To search for several orders at once using the search filters, complete the following steps:

Step 1. On the Orders page, click Filters.
Step 2. Select or clear the Status check boxes.
Step 3. (Optional) From the Shipment drop-down menu, select the shipment status.
Step 4. (Optional) From the Payment drop-down menu, select the payment status.
Step 5. (Optional) Type the Customer Attributes you want to search for in the following boxes:

  • Customer Name
  • Customer Number
  • Customer Email

Step 6. (Optional) In Order Creation, enter a date in DD/MM/YYYY format in the following boxes:

a. In the Date from box, type the date you want to start the search from.
b. In the Date to box, type the date you want to end the search.

Step 7. Scroll to the bottom of the form and click Find.

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