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How do I configure gift card settings for Magento 2?

Note: To configure your gift card settings for Magento 1, visit How do I configure gift card settings for Magento 1?

Using our payment extension, your cardholders can use gift cards to pay for the goods and services they buy from your Magento store.

When you configure the gift card settings, you can apply the following:

  • Title – The title of your gift card section, which your Magento store displays to the cardholder in the shopping cart. You can change the title to suit your business.
An example of a title.
  • Max Length – The maximum number of characters that your cardholder can type in the gift card section in the shopping cart.
  • Cache lifetime – The interval at which Magento sends balance inquiries to our Payment Platform. When a cardholder enters a gift card number and clicks Add Gift Card, Magento does the following:
      – Checks with our Payment Platform if the gift card has sufficient funds to pay for part of, or all of the transaction.
      – Stores the response in its cache.
      – When the cache lifetime resets, Magento checks again with our Payment Platform if the gift card has sufficient funds to pay for part of, or all of the transaction.
    When the cardholder completes their order, Magento checks again with our Payment Platform before capturing the funds, this is part of Magento’s fraud protection.
  • PIN – Enable this option to accept gift cards with a PIN. When using a gift card without a PIN, cardholders leave the PIN (if available) field empty.
An example shopping cart with the gift card section highlighted.

How to configure gift card settings

Step 1. Log on to Magento Admin.
Step 2. From the side menu, select STORES.

The Magento Admin Dashboard with the Stores button highlighted on the side menu.

Step 3. From the Stores menu, select Configuration.

The Stores menu with a call out for the Configuration link.

Step 4. From the Configuration page, navigate to Cayan (Gift Card) settings and complete the following steps:

  a. Select SALES to expand the SALES submenu.

The Configuration menu with a call out for the Sales dropdown menu.

  b. Select Cayan Gift Card.

The Sales menu with a call out for the Cayan Gift Card link.

Step 5. Configure your gift card settings by completing the following steps:

  a. From the Enable drop-down menu, select Yes.
  b. Type the Title to display in the gift card section of the checkout.
  c. Type the Max Length of the gift card numbers you want to accept in your Magento store.
  d. Type the Cache Lifetime. Magento Admin measures the cache lifetime in seconds, for example, if you want a cache lifetime of 15 minutes, type 900.
  e. (Optional) From the PIN drop-down menu, select Yes to accept gift cards with PINs.

The Other Payment Methods section with call outs for the text boxes you need to fill in.

 

Step 6. Click Save Config

Note: Magento Admin completes the API URL by default. Do not edit or delete the API URL.

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