Important: You cannot recover a customer’s profile after you delete it.
To delete a customer’s profile:
Option 1. Complete the steps in the following video:
Option 2. Complete the following steps:
Step 1. On the toolbar, click Recurring Billing.
Step 2. Click the customer’s record to open the detailed view.
Step 3. Click Edit Profile.
Step 4. Click Delete Customer. The Payments Portal prompts “Are you sure you want to delete the customer?”
Step 5. Click Delete Customer.
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Tags: payments portal, recurring billing, remove, deactivate, delete, customer profile