Help
Center
Please enter the first three digits of your MID below
so we can direct you to the correct section of the Help Center:
Skip to content
Help
Center
Gateway Status:
Search
More results...
Generic filters
Hidden label
Hidden label
Hidden label
Hidden label
Suggested search terms:
fees
openedge view
emv
pci dss
batches
Home
/
Account Management
Account Management
Back to Home
Account Management
OpenEdge View
Managing My Business
Managing My Log On Details
Payments Portal
Payment Devices
Getting Started
Back to Home
Account Management
OpenEdge View
Managing My Business
Managing My Log On Details
Payments Portal
Payment Devices
E-Commerce Extensions
Getting Started
OpenEdge View
How do I change the email address that the security code is sent to?
I didn’t receive the security code. What do I do?
The security code isn’t working. What do I do?
When do my batches settle?
How do I use OpenEdge View to manually settle a batch?
See all OpenEdge View articles
Managing My Business
I am an existing customer and need to program my card processing equipment. What should I do?
How can I order card acceptance stickers for my shop front?
My business recently changed from a sole proprietorship to an LLC. How do I update my account?
I recently moved my business. How do I update my terminal to print the correct address?
I am selling my business, but the new owner would like to continue on with your services. How do we make this change?
See all Managing My Business articles
Managing My Log On Details
I have forgotten my user name for the Payments Portal. What do I do?
I have forgotten my password for the Payments Portal. What do I do?
How do I reset my Cayan SV/SVL password?
How do I reset my Genius EX password?
See all Managing My Log On Details articles
Payments Portal
How do I change the email address that the security code is sent to?
I didn’t receive the security code. What do I do?
The security code isn’t working. What do I do?
Why is the Payments Portal prompting for a security code when I try to sign in?
What is MFA and how do I use it to sign in to the Payments Portal?
See all Payments Portal articles
