{"id":992,"date":"2023-04-04T14:16:10","date_gmt":"2023-04-04T14:16:10","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=992"},"modified":"2025-05-28T13:16:22","modified_gmt":"2025-05-28T13:16:22","slug":"how-do-i-check-my-v400m-is-ready-to-use","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/v400m\/how-do-i-check-my-v400m-is-ready-to-use\/","title":{"rendered":"How do I check my V400m is ready to use?"},"content":{"rendered":"\n<p>Before using your V400m, we recommend you do the following:<\/p>\n\n\n\n<p>Before using your V400m, we recommend you do the following:<\/p>\n<ul><li><a href=\"#check2\">Check your V400m&#8217;s connection to the internet<\/a><\/li><li><a href=\"#check3\">Check your V400m connects with our gateway<\/a><\/li><li><a href=\"#check5\">Run a test transaction on your V400m<\/a><\/li><\/ul>\n<p><a id=\"check2\" class=\"anchor\"><\/a>&nbsp;<\/p>\n<h3>Check your V400m&#8217;s connection to the internet<\/h3>\n<p>The IP address of your V400m is available on the <strong>Admin Overview<\/strong> screen. To access the <strong>Admin Overview<\/strong> screen, complete the following steps:<\/p>\n<ol>\n<li>From the home screen, use the keypad to press <strong>000<\/strong>.<\/li>\n<li>Use the keypad to type the password and then tap <strong>OK<\/strong>. The default password is <strong>9416557<\/strong>.<\/li>\n<li>Confirm there is an IP address in the <strong>IP address<\/strong> field.<\/li>\n<ul>\n<li>If IP address is not populated, <a href=\"my-genius-v400m-isnt-functioning-correctly-what-do-i-do\" target=\"_blank\" rel=\"noreferrer noopener\">check your V400m is functioning correctly<\/a>.<\/li>\n<\/ul><\/li><\/ol>\n<div class=\"support-image\"><img decoding=\"async\" class=\"fr-dib\" style=\"width: 35%\" src=\"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/wp-content\/uploads\/sites\/4\/2021\/05\/Genius-P400_Admin-Summary-Screen-IP-Address-3pt.png\" alt=\"The Genius Administration screen with highlights for the IP address field and the Hostname field.\"><\/div>\n<p><a id=\"check3\" class=\"anchor\"><\/a>&nbsp;<\/p>\n<h3>Check your V400m connects with our gateway<\/h3>\n<p>Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:<\/p><ol>\n<li>From the home screen, use the keypad to press <strong>000<\/strong>.<\/li>\n<li>Use the keypad to type the password and then tap <strong>OK<\/strong>. The default password is <strong>9416557<\/strong>.<\/li>\n<li>Tap <strong>Options<\/strong>, and then tap <strong>Network<\/strong>.<\/li>\n<li>Tap <strong>Options<\/strong>, and then tap <strong>Connection Test<\/strong>.<\/li>\n<li>Confirm all the tests have passed.\n<ul>\n<li>If the tests do not pass, <a href=\"my-genius-v400m-isnt-functioning-correctly-what-do-i-do\" target=\"_blank\" rel=\"noreferrer noopener\">check your V400m is functioning correctly<\/a>.<\/li>\n<\/ul><\/li><\/ol>\n<div class=\"support-image\"><img decoding=\"async\" class=\"fr-dib\" style=\"width: 35%\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/11\/p400_admin_network_test_passed-1.png\" alt=\"The Gateway Connection Test screen, which shows all tests as Passed.\"><\/div>\n<p><a id=\"check5\" class=\"anchor\"><\/a>&nbsp;<\/p>\n<h3>Run a test transaction<\/h3>\n<p>We recommend that you use your POS to run a test transaction.<\/p>\n<ul>\n<li>If the test transaction transfers successfully to your V400m, cancel the test transaction and start running live sales.<\/li>\n<li>If the test transaction does not transfer successfully, <a href=\"my-genius-v400m-isnt-functioning-correctly-what-do-i-do\" target=\"_blank\" rel=\"noreferrer noopener\">check your Semi-Integrated V400m is functioning correctly<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before using your V400m, we recommend you do the following: Before using your V400m, we recommend you do the following: Check your V400m&#8217;s connection to the internet Check your V400m connects with our gateway Run a test transaction on your V400m &nbsp; Check your V400m&#8217;s connection to the internet The IP address of your V400m [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/v400m\/how-do-i-check-my-v400m-is-ready-to-use\/\">Read More <\/a><\/div>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[836,5],"tags":[626,80,532,512,484,376,627,792],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/992"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=992"}],"version-history":[{"count":9,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/992\/revisions"}],"predecessor-version":[{"id":3160,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/992\/revisions\/3160"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=992"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=992"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}