{"id":483,"date":"2019-07-30T10:46:08","date_gmt":"2019-07-30T10:46:08","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/my-verifone-device-is-continually-rebooting-how-do-i-fix-it\/"},"modified":"2019-07-30T10:46:08","modified_gmt":"2019-07-30T10:46:08","slug":"my-verifone-device-is-continually-rebooting-how-do-i-fix-it","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/my-verifone-device-is-continually-rebooting-how-do-i-fix-it\/","title":{"rendered":"My VX520 is continually rebooting. How do I fix it?"},"content":{"rendered":"

To resolve the issue of your VX520 continually rebooting, complete the following steps:<\/p>\n

Step 1<\/strong>. Remove the back of your device and unplug the power cord.<\/p>\n

Step 2<\/strong>. Plug the power cord back in, then hold Enter<\/strong> and 7<\/strong> together to display the password entry screen.<\/p>\n

\"Terminal<\/div>\n

Step 3<\/strong>. Type the password as follows:<\/p>\n

a. On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1<\/strong>.<\/p>\n

b. Press Enter<\/strong>.<\/p>\n

\"Terminal<\/div>\n

Step 4<\/strong>. Press 1<\/strong> (Edit Parameters), then on the Select Group<\/strong> screen press Enter<\/strong>.<\/p>\n

\"Group<\/div>\n

Step 5<\/strong>. Type the password as follows:<\/p>\n

a. On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1<\/strong>.<\/p>\n

b. Press Enter<\/strong>.<\/p>\n

\"Terminal<\/div>\n

Step 6<\/strong>. On the Terminal Mgr Edit screen, press Enter<\/strong>.<\/p>\n

\"Group<\/div>\n

Step 7<\/strong>. Press 1<\/strong> (New).<\/p>\n

\"Parameter<\/div>\n

Step 8<\/strong>. Type the parameter name *DHEAP as follows:<\/p>\n

a. On the keypad, press *, 3, Alpha, 4, Alpha, Alpha, 3, Alpha, Alpha, 2, Alpha, 7, Alpha<\/strong>.<\/p>\n

b. Press Enter<\/strong>.<\/p>\n

\"Parameter<\/div>\n

Step 9<\/strong>. Press 0<\/strong>, then press Enter<\/strong> to save the new parameter.<\/p>\n

\"Group<\/div>\n

Step 10<\/strong>. Press 1<\/strong> (New).<\/p>\n

Step 11<\/strong>. Type the parameter name #CZE as follows:<\/p>\n

a. On the keypad, press #, 2, Alpha, Alpha, Alpha, 1, Alpha, Alpha, 3, Alpha, Alpha<\/strong>.<\/p>\n

b. Press Enter<\/strong>.<\/p>\n

\"Parameter<\/div>\n

Step 12<\/strong>. Press 1<\/strong>, then press Enter<\/strong> to save the new parameter.<\/p>\n

\"Group<\/div>\n

Step 13<\/strong>. Press X<\/strong>, and on the Restart<\/strong> screen, press 3<\/strong> (Restart).<\/p>\n

Next step<\/strong>: To start processing sales, access the SoftPay home screen<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"

To resolve the issue of your VX520 continually rebooting, complete the following steps: Step 1. Remove the back of your device and unplug the power cord. Step 2. Plug the power cord back in, then hold Enter and 7 together to display the password entry screen. Step 3. Type the password as follows: a. On […]<\/p>\n

Read More <\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[213,7],"tags":[748,544,749,526,750,217,218],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/483"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":1,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/483\/revisions"}],"predecessor-version":[{"id":494,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/483\/revisions\/494"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}