{"id":469,"date":"2019-07-30T10:06:30","date_gmt":"2019-07-30T10:06:30","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/my-vx520-is-prompting-for-a-password-during-a-transaction-what-do-i-do\/"},"modified":"2023-02-20T10:02:35","modified_gmt":"2023-02-20T10:02:35","slug":"my-vx520-is-prompting-for-a-password-during-a-transaction-what-do-i-do","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/verifone-vx520\/my-vx520-is-prompting-for-a-password-during-a-transaction-what-do-i-do\/","title":{"rendered":"My VX520 is prompting for a password during a transaction, what do I do?"},"content":{"rendered":"<p>The terminal&#8217;s keypad is locked. To unlock the keypad, complete the following steps:<\/p>\n<p><strong>Step 1.<\/strong> From the <a title=\"Accessing the SoftPay home screen.\" href=\"hardware\/how-do-i-access-the-softpay-home-screen-on-my-vx520-to-start-processing-transactions\/\" target=\"_blank\" rel=\"noopener noreferrer\">SoftPay home screen<\/a>, press <strong>8<\/strong> on the keypad.<\/p>\n<p><strong>Step 2.<\/strong> Type the password as follows:<\/p>\n<p>a. On the keypad, press <strong>1<\/strong>, <strong>Alpha<\/strong>, <strong>Alpha<\/strong>, <strong>6<\/strong>, <strong>6<\/strong>, <strong>8<\/strong>, <strong>3<\/strong>, <strong>1<\/strong>.<\/p>\n<p>b. Press <strong>Enter<\/strong>.<\/p>\n<p><strong>Step 3.<\/strong> Press <strong>F2<\/strong> (No.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The terminal&#8217;s keypad is locked. To unlock the keypad, complete the following steps: Step 1. From the SoftPay home screen, press 8 on the keypad. Step 2. Type the password as follows: a. On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1. b. Press Enter. Step 3. Press F2 (No.)<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/verifone-vx520\/my-vx520-is-prompting-for-a-password-during-a-transaction-what-do-i-do\/\">Read More <\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[213,7],"tags":[708,709,710,711,217,218],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/469"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=469"}],"version-history":[{"count":3,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/469\/revisions"}],"predecessor-version":[{"id":2224,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/469\/revisions\/2224"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}