{"id":420,"date":"2021-02-11T16:04:34","date_gmt":"2021-02-11T16:04:34","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/my-genius-m400-is-frozen-what-do-i-do\/"},"modified":"2025-05-28T14:08:30","modified_gmt":"2025-05-28T14:08:30","slug":"my-m400-is-frozen-what-do-i-do","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/m400\/my-m400-is-frozen-what-do-i-do\/","title":{"rendered":"My M400 is frozen, what do I do?"},"content":{"rendered":"<p>Complete the steps in the flowchart to unfreeze your Semi-Integrated M400. If this does not work, contact our <a href=\"managing-my-account\/contact-us\/#Genius\" target=\"_blank\" rel=\"noopener noreferrer\">Support Team<\/a>.<\/p>\n<div class=\"support-image\"><img decoding=\"async\" class=\"fr-dib\" style=\"width: truepx\" src=\"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/wp-content\/uploads\/sites\/4\/2021\/05\/Genius-M400_Flowchart-Frozen.png\" alt=\"Flowchart with steps to unfreeze a Genius device.\" \/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Complete the steps in the flowchart to unfreeze your Semi-Integrated M400. If this does not work, contact our Support Team.<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/m400\/my-m400-is-frozen-what-do-i-do\/\">Read More <\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[205,5],"tags":[523,506,621,507,508,524],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/420"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=420"}],"version-history":[{"count":3,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/420\/revisions"}],"predecessor-version":[{"id":3197,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/420\/revisions\/3197"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}