{"id":419,"date":"2021-02-11T16:04:24","date_gmt":"2021-02-11T16:04:24","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/my-genius-m400-isnt-reading-chip-cards-what-do-i-do\/"},"modified":"2025-05-28T14:08:01","modified_gmt":"2025-05-28T14:08:01","slug":"my-m400-isnt-reading-chip-cards-what-do-i-do","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/m400\/my-m400-isnt-reading-chip-cards-what-do-i-do\/","title":{"rendered":"My M400 isn\u2019t reading chip cards, what do I do?"},"content":{"rendered":"<p>Your Semi-Integrated M400 accepts EMV cards. If your Semi-Integrated M400 is not reading a chip card, check that the card is fully inserted into the card slot.<\/p>\n<p>If the card is fully inserted, but still is not being read, complete the following steps:<\/p>\n<ol>\n<li>Remove the card from your Semi-Integrated M400.<\/li>\n<li>Contact your POS provider to confirm that the integration between your POS and your Semi-Integrated M400 is up to date.<\/li>\n<\/ol>\n<p>If your POS integrator confirms your integration is up to date but your Semi-Integrated M400 still isn\u2019t reading chip cards, contact our<br \/>\n<a href=\"contact-us\/#Genius\" target=\"_blank\" rel=\"noopener noreferrer\">Support Team<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Semi-Integrated M400 accepts EMV cards. If your Semi-Integrated M400 is not reading a chip card, check that the card is fully inserted into the card slot. If the card is fully inserted, but still is not being read, complete the following steps: Remove the card from your Semi-Integrated M400. Contact your POS provider to [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/m400\/my-m400-isnt-reading-chip-cards-what-do-i-do\/\">Read More <\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[205,5],"tags":[652,101,597,596,508,509],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/419"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=419"}],"version-history":[{"count":5,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/419\/revisions"}],"predecessor-version":[{"id":3196,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/419\/revisions\/3196"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}