{"id":399,"date":"2021-02-09T17:45:36","date_gmt":"2021-02-09T17:45:36","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/my-genius-e285-doesnt-turn-on-what-do-i-do\/"},"modified":"2025-05-28T13:55:18","modified_gmt":"2025-05-28T13:55:18","slug":"my-e285-doesnt-turn-on-what-do-i-do","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/my-e285-doesnt-turn-on-what-do-i-do\/","title":{"rendered":"My e285 doesn&#8217;t turn on, what do I do?"},"content":{"rendered":"<p>Before you attempt to turn on your Semi-Integrated e285, charge it for at least 30 minutes. After you charge your Semi-Integrated e285, complete the following steps:<\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>To turn on your Semi-Integrated e285, press and hold the <strong>Enter<\/strong> button for four seconds.<\/li>\n<li>If your Semi-Integrated e285 doesn\u2019t turn on, remove the rear cover by sliding it down. <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2035 aligncenter\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2021\/02\/verifone.png\" alt=\"Removing the rear cover of a Genius e285\" width=\"314\" height=\"490\" \/><\/li>\n<li>Make sure the battery is in the correct position and isn\u2019t loose. The Verifone logo on the battery should be upside down.<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2036 aligncenter\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2021\/02\/verifone-2.png\" alt=\"Battery compartment of a Genius e285\" width=\"221\" height=\"454\" \/><\/li>\n<li>Replace the rear battery cover and slide it up until it clicks. Check that the cover is secure before you charge and turn on your Semi-Integrated e285.<\/li>\n<li>To turn on your Semi-Integrated e285, press and hold the <strong>Enter<\/strong> button for four seconds.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li>If your Semi-Integrated e285 doesn\u2019t turn on, contact our <a href=\"contact-us\/#Genius\" target=\"_blank\" rel=\"noopener noreferrer\">Support Team.<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Before you attempt to turn on your Semi-Integrated e285, charge it for at least 30 minutes. After you charge your Semi-Integrated e285, complete the following steps: To turn on your Semi-Integrated e285, press and hold the Enter button for four seconds. If your Semi-Integrated e285 doesn\u2019t turn on, remove the rear cover by sliding it [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/my-e285-doesnt-turn-on-what-do-i-do\/\">Read More <\/a><\/div>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,5],"tags":[635,621,507,525,526,524,509],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/399"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=399"}],"version-history":[{"count":4,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/399\/revisions"}],"predecessor-version":[{"id":3186,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/399\/revisions\/3186"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}