{"id":390,"date":"2021-02-09T17:41:05","date_gmt":"2021-02-09T17:41:05","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/how-do-i-check-my-genius-e285-is-ready-to-use\/"},"modified":"2025-05-28T13:47:12","modified_gmt":"2025-05-28T13:47:12","slug":"how-do-i-check-my-e285-is-ready-to-use","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/how-do-i-check-my-e285-is-ready-to-use\/","title":{"rendered":"How do I check my e285 device is ready to use?"},"content":{"rendered":"<p>Before using your Semi-Integrated e285, we recommend you do the following:<\/p>\n<ul>\n<li><a href=\"#check2\">Check your Semi-Integrated e285&#8217;s connection to the internet<\/a><\/li>\n<li><a href=\"#check3\">Check your Semi-Integrated e285 connects with our gateway<\/a><\/li>\n<li><a href=\"#check5\">Run a test transaction on your Semi-Integrated e285<\/a><\/li>\n<\/ul>\n<h3>Check your Semi-Integrated e285&#8217;s connection to the internet<\/h3>\n<p>The IP address of your Semi-Integrated e285 is available on the Admin Overview screen. To access the Admin Overview screen, complete the following steps:<\/p>\n<ol>\n<li>From the home screen, use the keypad to press <strong>000<\/strong>.<\/li>\n<li>Use the keypad to type the password and then tap <strong style=\"font-size: revert;color: initial\">OK<\/strong><span style=\"font-size: revert;color: initial\">. The default password is <\/span><strong style=\"font-size: revert;color: initial\">9416557<\/strong><span style=\"font-size: revert;color: initial\">.<\/span><\/li>\n<li>Confirm there is an IP address next to <strong style=\"font-size: revert;color: initial\">IP address<\/strong><span style=\"font-size: revert;color: initial\">.<\/span><\/li>\n<\/ol>\n<ul>\n<li>If either field is not populated, <a href=\"my-genius-e285-isnt-functioning-correctly-what-do-i-do&quot;\" target=\"_blank\" rel=\"noreferrer noopener\">check your Semi-Integrated e285 is functioning correctly<\/a>.<\/li>\n<\/ul>\n<div class=\"support-image\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1661 aligncenter\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2020\/05\/p400_admin_overview.png\" alt=\"Screenshot of P400 Admin screen showing storage status\" width=\"320\" height=\"480\" \/><\/div>\n<h3>Check your Semi-Integrated e285 connects with our gateway<\/h3>\n<p>Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:<\/p>\n<ol>\n<li>From the home screen, use the keypad to press <strong>000<\/strong>.<\/li>\n<li>Use the keypad to type the password and then tap <strong style=\"font-size: revert;color: initial\">OK<\/strong><span style=\"font-size: revert;color: initial\">. The default password is <\/span><strong style=\"font-size: revert;color: initial\">9416557<\/strong><span style=\"font-size: revert;color: initial\">.<\/span><\/li>\n<li>Tap <strong style=\"font-size: revert;color: initial\">Options<\/strong><span style=\"font-size: revert;color: initial\"> and then tap <\/span><strong style=\"font-size: revert;color: initial\">Network<\/strong><span style=\"font-size: revert;color: initial\">.<\/span><\/li>\n<li>Tap <strong style=\"font-size: revert;color: initial\">Options<\/strong><span style=\"font-size: revert;color: initial\"> and then tap <\/span><strong style=\"font-size: revert;color: initial\">Connection Test<\/strong><span style=\"font-size: revert;color: initial\">.<\/span><\/li>\n<li>Confirm all the tests have passed.<\/li>\n<\/ol>\n<ul>\n<li>If the tests do not pass, <a href=\"my-genius-e285-isnt-functioning-correctly-what-do-i-do\" target=\"_blank\" rel=\"noreferrer noopener\">check your Semi-Integrated e285 is functioning correctly<\/a>.<\/li>\n<\/ul>\n<div class=\"support-image\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-dib\" style=\"width: truepx\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2021\/10\/E285-Admin-Network-Test-Success-links.png\" alt=\"The Gateway Connection Test screen, which shows all tests as Passed.\" width=\"293\" height=\"390\" \/><\/div>\n<h3>Run a test transaction<\/h3>\n<p>We recommend that you use your POS to run a test transaction.<\/p>\n<ul>\n<li>If the test transaction transfers successfully to your Semi-Integrated e285, cancel the test transaction and start running live sales.<\/li>\n<li>If the test transaction does not transfer successfully, <a href=\"my-genius-e285-isnt-functioning-correctly-what-do-i-do\" target=\"_blank\" rel=\"noreferrer noopener\">check your Semi-Integrated e285 is functioning correctly<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Before using your Semi-Integrated e285, we recommend you do the following: Check your Semi-Integrated e285&#8217;s connection to the internet Check your Semi-Integrated e285 connects with our gateway Run a test transaction on your Semi-Integrated e285 Check your Semi-Integrated e285&#8217;s connection to the internet The IP address of your Semi-Integrated e285 is available on the Admin [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/how-do-i-check-my-e285-is-ready-to-use\/\">Read More <\/a><\/div>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,5],"tags":[635,626,80,532,512,484,376,627],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/390"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=390"}],"version-history":[{"count":11,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/390\/revisions"}],"predecessor-version":[{"id":3178,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/390\/revisions\/3178"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}