{"id":368,"date":"2020-03-26T11:35:14","date_gmt":"2020-03-26T11:35:14","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/how-do-i-check-my-genius-device-is-ready-to-use-3\/"},"modified":"2025-05-28T14:30:16","modified_gmt":"2025-05-28T14:30:16","slug":"how-do-i-check-my-device-is-ready-to-use-3","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-check-my-device-is-ready-to-use-3\/","title":{"rendered":"How do I check that my P400 is ready to use?"},"content":{"rendered":"<p>Before using your Semi-Integrated P400, we recommend you do the following:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-check-my-genius-device-is-ready-to-use-3\/#check1\">Check that your Semi-Integrated P400 connects to the internet<\/a><\/li>\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-check-my-genius-device-is-ready-to-use-3\/#check2\">Run a gateway connection test on your Semi-Integrated P400<\/a><\/li>\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-check-my-genius-device-is-ready-to-use-3\/#check3\">Run a test transaction on your Semi-Integrated P400<\/a><\/li>\n<\/ul>\n<h3 id=\"check1\">Check that your Semi-Integrated P400 connects to the internet<\/h3>\n<p>1. From the home screen, use the keypad to press <strong>000<\/strong>.<\/p>\n<p>2. Use the keypad to enter the passcode, and then tap <strong>OK<\/strong>. The default passcode is <strong>9416557<\/strong>.<\/p>\n<p>3. Check that there is an IP address next to the <strong>IP address<\/strong> field.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1654 aligncenter\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2020\/03\/Admin-Network-connection-type-No-Scrollbar-1.png\" alt=\"Screenshot of Genius P400 Network screen\" width=\"320\" height=\"480\" \/><\/p>\n<h3 id=\"check2\">Run a gateway connection test on your Semi-Integrated P400<\/h3>\n<p>1. From the home screen, use the keypad to press <strong>000<\/strong>.<\/p>\n<p>2. Use the keypad to enter the password, and then tap <strong>OK<\/strong>. The default password is <strong>9416557<\/strong>.<\/p>\n<p>3. Tap <strong>Options<\/strong>, and then tap <strong>Network<\/strong>.<\/p>\n<p>4. Tap <strong>Options<\/strong>, and then tap <strong>Connection Test<\/strong>.<\/p>\n<p>5. Check that all the tests have passed.<\/p>\n<ul>\n<li>If the tests don&#8217;t pass, go to <a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/my-gateway-connection-tests-failed-what-do-i-do\/\">My gateway connection tests failed, what do I do?<\/a><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1652 aligncenter\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2020\/03\/p400_admin_network_test_passed.png\" alt=\"Successful gateway connection test on P400 Genius device\" width=\"320\" height=\"480\" \/><\/p>\n<h3 id=\"check3\">Run a test transaction on your Semi-Integrated P400<\/h3>\n<p><span style=\"font-weight: 400\">Run a test transaction on your POS to make sure that you have correctly configured the POS with your Semi-Integrated P400.<\/span><\/p>\n<ul>\n<li>If the test transaction transfers successfully to your device, cancel the test transaction, and start running live sales.<\/li>\n<li>If the test transaction doesn&#8217;t successfully transfer, contact our <a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/countertop\/contact-us\/\">Support Team<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Before using your Semi-Integrated P400, we recommend you do the following: Check that your Semi-Integrated P400 connects to the internet Run a gateway connection test on your Semi-Integrated P400 Run a test transaction on your Semi-Integrated P400 Check that your Semi-Integrated P400 connects to the internet 1. From the home screen, use the keypad to [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-check-my-device-is-ready-to-use-3\/\">Read More <\/a><\/div>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[207,5],"tags":[626,80,532,512,567,484,376,627],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/368"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=368"}],"version-history":[{"count":8,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/368\/revisions"}],"predecessor-version":[{"id":3216,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/368\/revisions\/3216"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}