{"id":304,"date":"2020-03-26T13:23:47","date_gmt":"2020-03-26T13:23:47","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/can-i-use-my-genius-device-to-refund-transactions-when-the-customer-is-not-present-2\/"},"modified":"2025-05-28T14:00:34","modified_gmt":"2025-05-28T14:00:34","slug":"can-i-use-my-device-to-refund-transactions-when-the-customer-is-not-present-2","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/can-i-use-my-device-to-refund-transactions-when-the-customer-is-not-present-2\/","title":{"rendered":"Can I use my device to refund transactions when my customer is not present?"},"content":{"rendered":"<p>No. Use your POS or the <a href=\"what-is-the-payments-portal\/\" target=\"_blank\" rel=\"noopener noreferrer\">Payments Portal<\/a> to refund a transaction when your customer is not present.<\/p>\n<div class=\"notice\"><strong>Note: <\/strong>To refund a transaction using your POS, use the reference number from the original transaction.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>No. Use your POS or the Payments Portal to refund a transaction when your customer is not present. Note: To refund a transaction using your POS, use the reference number from the original transaction.<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/e285\/can-i-use-my-device-to-refund-transactions-when-the-customer-is-not-present-2\/\">Read More <\/a><\/div>","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,205,206,207,2,5,3],"tags":[566,567,31,494,562,563,564],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/304"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=304"}],"version-history":[{"count":1,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/304\/revisions"}],"predecessor-version":[{"id":3116,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/304\/revisions\/3116"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}