{"id":303,"date":"2019-07-30T15:21:58","date_gmt":"2019-07-30T15:21:58","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/can-i-use-my-genius-device-to-refund-transactions\/"},"modified":"2025-05-21T08:41:08","modified_gmt":"2025-05-21T08:41:08","slug":"can-i-use-my-genius-device-to-refund-transactions","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/uncategorized\/can-i-use-my-genius-device-to-refund-transactions\/","title":{"rendered":"Can I use my device to refund transactions?"},"content":{"rendered":"<p>Yes. To refund a transaction using your device, complete the following steps:<\/p>\n<p><strong>Step 1<\/strong>. Use your POS to refund the transaction.<\/p>\n<p><strong>Step 2<\/strong>. When your Genius device prompts for a card, ask your customer to use your Genius device to tap, swipe, or insert their card.<\/p>\n<div class=\"notice\"><strong>Note<\/strong>: You cannot use your device to search for the details of the original transaction. To refund a transaction to your customer&#8217;s card, manually enter the amount on your POS.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Yes. To refund a transaction using your device, complete the following steps: Step 1. Use your POS to refund the transaction. Step 2. When your Genius device prompts for a card, ask your customer to use your Genius device to tap, swipe, or insert their card. Note: You cannot use your device to search for [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/uncategorized\/can-i-use-my-genius-device-to-refund-transactions\/\">Read More <\/a><\/div>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[24,494,562,563,564,376,44,565],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/303"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=303"}],"version-history":[{"count":3,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/303\/revisions"}],"predecessor-version":[{"id":3141,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/303\/revisions\/3141"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}