{"id":279,"date":"2019-07-30T15:04:43","date_gmt":"2019-07-30T15:04:43","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/how-do-i-change-the-supervisor-password-on-my-genius-device\/"},"modified":"2025-05-21T08:18:03","modified_gmt":"2025-05-21T08:18:03","slug":"how-do-i-change-the-supervisor-password-on-my-genius-device","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/countertop\/how-do-i-change-the-supervisor-password-on-my-genius-device\/","title":{"rendered":"How do I change the supervisor password on my Countertop device?"},"content":{"rendered":"\n
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Important: <\/strong>If you lose or forget your supervisor password, you can’t reset it using your Genius Countertop. You must contact our Support Team<\/a> to receive a replacement device.<\/div>\n\n\n\n

To change the supervisor password on your Genius Countertop, complete the following steps:<\/p>\n

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  1. From the home screen, use the keypad to press 1<\/b>, 5<\/b>, and 9<\/b> at the same time.<\/li>\n
  2. Use the keypad to enter the supervisor password. The default supervisor password is 1166832<\/b>.<\/li>\n
  3. Tap OK<\/b>.<\/li>\n
  4. Tap Security <\/b>> Password Mgr. <\/b>> Users<\/b>.<\/li>\n
  5. Do the following:<\/li>\n