{"id":2447,"date":"2023-09-07T12:01:00","date_gmt":"2023-09-07T12:01:00","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=2447"},"modified":"2025-05-28T13:27:08","modified_gmt":"2025-05-28T13:27:08","slug":"the-touchscreen-of-my-device-is-unresponsive-when-entering-a-tip-what-do-i-do","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/the-touchscreen-of-my-device-is-unresponsive-when-entering-a-tip-what-do-i-do\/","title":{"rendered":"The touchscreen of my device is unresponsive when entering a tip, what do I do?"},"content":{"rendered":"\n<p>If you are having difficulties entering a tip using the touchscreen of your device, contact our <a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/countertop\/contact-us\/\">Support Team<\/a>.<\/p>\n\n\n\n<p>Our team can enable an alternative tip screen on your device that will allow you to enter a tip using either the device\u2019s keypad or touchscreen.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are having difficulties entering a tip using the touchscreen of your device, contact our Support Team. Our team can enable an alternative tip screen on your device that will allow you to enter a tip using either the device\u2019s keypad or touchscreen.<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/the-touchscreen-of-my-device-is-unresponsive-when-entering-a-tip-what-do-i-do\/\">Read More <\/a><\/div>","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,836,204,205,207],"tags":[635,596,567,847,849,848,509,792],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/2447"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=2447"}],"version-history":[{"count":3,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/2447\/revisions"}],"predecessor-version":[{"id":2984,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/2447\/revisions\/2984"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=2447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=2447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=2447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}