{"id":1556,"date":"2022-09-29T15:06:10","date_gmt":"2022-09-29T15:06:10","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=1556"},"modified":"2025-05-28T14:22:18","modified_gmt":"2025-05-28T14:22:18","slug":"how-do-i-change-the-supervisor-password-on-my-p400","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-change-the-supervisor-password-on-my-p400\/","title":{"rendered":"How do I change the supervisor password on my P400?"},"content":{"rendered":"\n<div class=\"notice notice-danger\"><strong>Important: <\/strong>If you lose or forget your supervisor password, you can&#8217;t reset it using your Semi-Integrated P400. You must contact our <a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/countertop\/contact-us\/#Genius\" target=\"_blank\" rel=\"noopener noreferrer\">Genius Support Team<\/a> to receive a replacement device.<\/div>\n\n\n\n<p>To change the supervisor password on your Semi-Integrated P400, complete the following steps:<\/p>\n\n\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>From the home screen, use the keypad to press <strong>1, 5,<\/strong> and <strong>9<\/strong> at the same time.<\/li>\n<li>Use the keypad to press <strong>1, 5,<\/strong> and <strong>9<\/strong> at the same time, and then tap <strong>supervisor.<\/strong><\/li>\n<li>Use the keypad to enter the supervisor password. The default supervisor password is <strong>1166832.<\/strong><\/li>\n<li>Tap <strong>OK.<\/strong><\/li>\n<li>Tap <strong>Security <\/strong>&gt;<strong> Password Mgr. <\/strong>&gt;<strong> Change Password<\/strong> &gt;<strong> User Passwords.<\/strong><\/li>\n<li>Tap <strong>supervisor<\/strong>, and do the following:\n<ul>\n<li>Use the keypad to enter the current password. The default supervisor password is <strong>1166832.<\/strong><\/li>\n<li>Tap the <strong>New password<\/strong> field and then use the keypad to type the new password.\n<div class=\"notice\"><strong>Note:<\/strong> The supervisor password must be between five and eight digits in length. You cannot use special characters, the default password, or the current password.<\/div>\n<\/li>\n<li>Tap the <strong>Confirm password<\/strong> field and then use the keypad to enter the new password.<\/li>\n<li>Tap <strong>Enter.<\/strong> Your Semi-Integrated P400 confirms you have successfully changed the supervisor password.<\/li>\n<li>Tap <strong>OK.<\/strong><\/li>\n<\/ul>\n<\/li>\n<li><strong>Use the keypad to press the <strong>Cancel<\/strong> button.<\/strong><\/li>\n<li><strong>To return to the home screen of your Semi-Integrated P400, tap <strong>Run Applications.<\/strong><\/strong><\/li>\n<\/ol>\n<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Important: If you lose or forget your supervisor password, you can&#8217;t reset it using your Semi-Integrated P400. You must contact our Genius Support Team to receive a replacement device. To change the supervisor password on your Semi-Integrated P400, complete the following steps: From the home screen, use the keypad to press 1, 5, and 9 [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-change-the-supervisor-password-on-my-p400\/\">Read More <\/a><\/div>","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[207,5],"tags":[310,294,567,534],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1556"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=1556"}],"version-history":[{"count":5,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1556\/revisions"}],"predecessor-version":[{"id":3208,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1556\/revisions\/3208"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=1556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=1556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=1556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}