{"id":1509,"date":"2022-09-29T14:21:45","date_gmt":"2022-09-29T14:21:45","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=1509"},"modified":"2025-05-12T12:47:25","modified_gmt":"2025-05-12T12:47:25","slug":"how-do-i-change-the-com-control-password-on-my-genius-p400","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-change-the-com-control-password-on-my-genius-p400\/","title":{"rendered":"How do I change the Com Control password on my P400?"},"content":{"rendered":"
Important:<\/strong> If you lose or forget your Com Control password, you can’t reset it using your P400. You must contact our Support Team<\/a> to receive a replacement device.<\/div>\n

Change the Com Control password<\/h2>\n
    \n
  1. Use the keypad to press 1<\/strong>, 5<\/strong>, and 9<\/strong> at the same time.<\/li>\n
  2. Tap Com Control<\/strong>.<\/li>\n
  3. Tap More<\/strong>.<\/li>\n
  4. Tap Configuration<\/strong>, and then use the keypad to enter the password. The default password is 200331<\/strong>.<\/li>\n
  5. Tap OK<\/strong>.<\/li>\n
  6. Swipe up, and then tap Change Password<\/strong>.<\/li>\n
  7. Use the keypad to enter the current password, and then tap OK<\/strong>.<\/li>\n
  8. Tap New Password<\/strong>, and then enter the new password. The new password must:\n