{"id":1507,"date":"2022-09-28T16:21:19","date_gmt":"2022-09-28T16:21:19","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=1507"},"modified":"2025-05-12T12:47:59","modified_gmt":"2025-05-12T12:47:59","slug":"how-do-i-configure-a-static-ip-address-on-my-genius-p400","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/","title":{"rendered":"How do I configure a static IP address on my P400?"},"content":{"rendered":"<div class=\"notice\"><strong>Note:<\/strong> Before you begin, connect your P400 to the network you want to configure. To connect your P400 to the network, see <a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/how-do-i-set-up-my-genius-device-3\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I set up my P400?<\/a><\/div>\n\n\n<p>To configure a static IP address on your P400, follow the steps for your connection type:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/#Ethernet\"><u>Ethernet<\/u><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/#Wi-Fi\"><u>Wi-Fi<\/u><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/#Bluetooth\"><u>Bluetooth<\/u><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/genius\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/#USB\">USB<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Ethernet\">Ethernet<\/h2>\n\n\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Use the keypad to press <strong>1<\/strong>, <strong>5<\/strong>, and <strong>9<\/strong> at the same time.<\/li>\n<li>Tap <strong>Com Control<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1503 alignnone\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/09\/comcontrol.png\" alt=\"Screenshot of the ComControl button\" width=\"225\" height=\"300\" \/><\/li>\n<li>Tap <strong>LAN<\/strong>.<\/li>\n<li>Tap <strong>Configuration<\/strong>, and then use the keypad to enter the password. The default password is <strong>200331<\/strong>.<\/li>\n<li>Tap <strong>OK<\/strong>.<\/li>\n<li>Tap<strong> IPv4<\/strong>.<\/li>\n<li>Tap <strong>DHCP<\/strong>, and then tap <strong>No<\/strong>.<\/li>\n<li>Set the values for the following fields:\n<ul>\n<li><strong>IP address<\/strong><\/li>\n<li><strong>Subnet mask<\/strong><\/li>\n<li><strong>Gateway IP address<\/strong><\/li>\n<li><strong>DNS 1<\/strong><\/li>\n<li>(Optional)<strong> DNS 2<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"notice\"><strong>Note:<\/strong> If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.<strong>00<\/strong>2.<strong>0<\/strong>35.<\/div>\n<\/li>\n<\/ol>\n\n\n<h3 class=\"wp-block-heading\">Apply your settings and return to the home screen<\/h3>\n\n\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\" \/> twice.<\/li>\n<li>Tap <strong>Save<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n<li>Tap <strong>Yes<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n<li>Tap\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\" \/> twice.<\/li>\n<li>Tap <strong>Exit<\/strong>, and then tap <strong>Yes<\/strong>.<\/li>\n<li>Tap <strong>Genius<\/strong>.<\/li>\n<\/ol>\n\n\n<\/p>\n<h2 class=\"wp-block-heading\" id=\"Wi-Fi\">Wi-Fi<\/h2>\n<p>\n\n\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Use the keypad to press <strong>1<\/strong>, <strong>5<\/strong>, and <strong>9<\/strong> at the same time.<\/li>\n<li>Tap <strong>Com Control<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1503 alignnone\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/09\/comcontrol.png\" alt=\"Screenshot of the ComControl button\" width=\"225\" height=\"300\" \/><\/li>\n<li>Tap <strong>WiFi<\/strong>.<\/li>\n<li>Tap <strong>Configuration<\/strong>, and then use the keypad to enter the password. The default password is <strong>200331<\/strong>.<\/li>\n<li>Tap <strong>OK<\/strong>.<\/li>\n<li>From the list of networks, select the network you want to configure, and then tap <strong>View\/Edit<\/strong>.<\/li>\n<li>Tap<strong> IP<\/strong> <strong>Settings<\/strong>, and then tap <strong>IPv4<\/strong>.<\/li>\n<li>Tap <strong>DHCP<\/strong>, and then tap <strong>No<\/strong>.<\/li>\n<li>Set values for the following fields:\n<ul>\n<li><strong>IP address<\/strong><\/li>\n<li><strong>Subnet mask<\/strong><\/li>\n<li><strong>Gateway IP address<\/strong><\/li>\n<li><strong>DNS 1<\/strong><\/li>\n<li>(Optional) <strong>DNS 2<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"notice\"><strong>Note:<\/strong> If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.<strong>00<\/strong>2.<strong>0<\/strong>35.<\/div>\n<\/li>\n<\/ol>\n\n\n<\/p>\n<h3 class=\"wp-block-heading\">Apply your settings and return to the home screen<\/h3>\n<p>\n\n\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\" \/> twice.<\/li>\n<li>Tap <strong>Save<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n<li>Tap <strong>Yes<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\" \/> twice.<\/li>\n<li>Tap <strong>Exit<\/strong>, and then tap <strong>Yes<\/strong>.<\/li>\n<li>Tap <strong>Genius<\/strong>.<\/li>\n<\/ol>\n\n\n<h2 class=\"wp-block-heading\" id=\"Bluetooth\">Bluetooth<\/h2>\n\n\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Use the keypad to press <strong>1<\/strong>, <strong>5<\/strong>, and <strong>9<\/strong> at the same time.<\/li>\n<li>Tap <strong>Com Control<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1350 alignnone\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2021\/05\/comcontrol.png\" alt=\"Screenshot showing the ComControl button\" width=\"225\" height=\"300\" \/><\/li>\n<li>Tap <strong>More<\/strong>.<\/li>\n<li>Tap <strong>Configuration<\/strong>, and then use the keypad to enter the password. The default password is <strong>200331<\/strong>.<\/li>\n<li>Tap <strong>OK<\/strong>.<\/li>\n<li>Tap<strong> Network Interface<\/strong>.<\/li>\n<li>Tap <strong>BT_LAN<\/strong>.<\/li>\n<li>Tap <strong>IPv4<\/strong>.<\/li>\n<li>Tap <strong>DHCP<\/strong>, and then tap <strong>No<\/strong>.<\/li>\n<li>Set values for the following fields:\n<ul>\n<li><strong>IP address<\/strong><\/li>\n<li><strong>Subnet mask<\/strong><\/li>\n<li><strong>Gateway IP address<\/strong><\/li>\n<li><strong>DNS 1<\/strong><\/li>\n<li>(Optional)<strong> DNS 2<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<div class=\"notice\"><strong>Note:<\/strong> If you do not have 12 digits in your IP address, use zeros to complete your IP address. For example, to use the IP address 192.168.2.35, enter 192.168.<strong>00<\/strong>2.<strong>0<\/strong>35.<\/div>\n<\/li>\n<\/ol>\n\n\n<h3 class=\"wp-block-heading\">Apply your settings and return to the home screen<\/h3>\n\n\n\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\">.<\/li>\n\n\n\n<li>Tap <strong>Save<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Yes<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Tap&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\"> three times.<\/li>\n\n\n\n<li>Tap <strong>Exit<\/strong>, and then tap <strong>Yes<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Genius<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"USB\">USB<\/h2>\n\n\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li>Use the keypad to press <strong>1<\/strong>, <strong>5<\/strong>, and <strong>9<\/strong> at the same time.<\/li>\n<li>Tap <strong>Com Control<\/strong>.<br \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1350 alignnone\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2021\/05\/comcontrol.png\" alt=\"Screenshot showing the ComControl button\" width=\"225\" height=\"300\" \/><\/li>\n<li>Tap <strong>More<\/strong>.<\/li>\n<li>Tap <strong>Configuration<\/strong>, and then use the keypad to enter the password. The default password is <strong>200331<\/strong>.<\/li>\n<li>Tap <strong>OK<\/strong>.<\/li>\n<li>Tap<strong> Network Interface<\/strong>.<\/li>\n<li>Tap <b>USB.<\/b><\/li>\n<li><span style=\"font-weight: 400\">Tap <\/span><b>ETH Host Settings<\/b><span style=\"font-weight: 400\">, and then tap <\/span><b>IPv4<\/b><span style=\"font-weight: 400\">. <\/span><\/li>\n<li>Tap <strong>DHCP<\/strong>, and then tap <b>Yes.<\/b><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n<h3 class=\"wp-block-heading\">Apply your settings and return to the home screen<\/h3>\n\n\n\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\" width=\"20\" height=\"20\">.<\/li>\n\n\n\n<li>Tap <strong>Save<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Yes<\/strong>, and then tap <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Tap&nbsp;<img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"alignnone  wp-image-1245\" src=\"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-content\/uploads\/sites\/4\/2022\/01\/Back-arrow-MAC.png\" alt=\"\"> four times.<\/li>\n\n\n\n<li>Tap <strong>Exit<\/strong>, and then tap <strong>Yes<\/strong>.<\/li>\n\n\n\n<li>Tap the <strong>Genius<\/strong> icon.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Note: Before you begin, connect your P400 to the network you want to configure. To connect your P400 to the network, see How do I set up my P400? To configure a static IP address on your P400, follow the steps for your connection type: Ethernet Use the keypad to press 1, 5, and 9 [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/p400\/how-do-i-configure-a-static-ip-address-on-my-genius-p400\/\">Read More <\/a><\/div>","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[207,5,7],"tags":[607,493,309,211,609],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1507"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=1507"}],"version-history":[{"count":40,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1507\/revisions"}],"predecessor-version":[{"id":2991,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1507\/revisions\/2991"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=1507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=1507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=1507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}