{"id":149,"date":"2019-07-29T16:27:32","date_gmt":"2019-07-29T16:27:32","guid":{"rendered":"https:\/\/pages.globalpaymentsintegrated.com\/helpcenter2020\/1\/can-i-view-recurring-billing-reports\/"},"modified":"2022-11-22T10:53:40","modified_gmt":"2022-11-22T10:53:40","slug":"can-i-view-recurring-billing-reports","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/account-management\/payments-portal\/recurring-billing\/can-i-view-recurring-billing-reports\/","title":{"rendered":"Can I view recurring billing reports?"},"content":{"rendered":"<p>Yes. You can view the following reports using the Recurring Billing page:<\/p>\n<ul>\n<li>Tomorrow&#8217;s schedule<\/li>\n<li>Suspended contracts<\/li>\n<li>Expired cards<\/li>\n<li>The customer&#8217;s billing reports<\/li>\n<\/ul>\n<h3>Viewing tomorrow&#8217;s schedule<\/h3>\n<p>Use Tomorrow&#8217;s Schedule to view a list of transactions that the Payments Portal will run the next calendar day.<\/p>\n<p>To view tomorrow&#8217;s schedule:<\/p>\n<p><strong>Option 1<\/strong>. Complete the steps in the following video:<\/p>\n<div style=\"text-align:center\">\n<p><iframe loading=\"lazy\" title=\"View Tomorrow&#039;s Schedule\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/GjBnIowt6YQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<p><strong>Option 2<\/strong>. Complete the following steps:<\/p>\n<ol>\n<li>On the toolbar, click <strong>Recurring Billing<\/strong>.<\/li>\n<li>On the side menu, click <strong>Tomorrow&#8217;s Schedule<\/strong>.<\/li>\n<li>(Optional) Click the card record to open the detailed view.<\/li>\n<\/ol>\n<p>In the detailed view, you can use the option buttons to run additional functions, such as:<\/p>\n<ul>\n<li>View or Edit Card Details<\/li>\n<li>Edit Contract<\/li>\n<li>Delete Contract<\/li>\n<\/ul>\n<h3>Viewing suspended contracts<\/h3>\n<p>The Payments Portal suspends a contract when it is unable to process a transaction using the customer\u2019s card. This typically occurs when a customer\u2019s card has expired, or the customer has insufficient funds in their account.<\/p>\n<p>To view suspended contracts:<\/p>\n<p><strong>Option 1<\/strong>. Complete the steps in the following video:<\/p>\n<div style=\"text-align:center\">\n<p><iframe loading=\"lazy\" title=\"View Suspended Contracts\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/hdO09YVmCiE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<p><strong>Option 2<\/strong>. Complete the following steps:<\/p>\n<ol>\n<li>On the toolbar, click <strong>Recurring Billing<\/strong>.<\/li>\n<li>On the side menu, click <strong>Suspended Contracts<\/strong>.<\/li>\n<li>(Optional) Click the card record to open the detailed view.<\/li>\n<\/ol>\n<p>In the detailed view, you can use the option buttons to run additional functions, such as:<\/p>\n<ul>\n<li>View or Edit Card Details<\/li>\n<li>Edit Contract<\/li>\n<li>Delete Contract<\/li>\n<\/ul>\n<h3>Viewing expired cards<\/h3>\n<p>To view expired cards:<\/p>\n<p><strong>Option 1<\/strong>. Complete the steps in the following video:<\/p>\n<div style=\"text-align:center\">\n<p><iframe loading=\"lazy\" title=\"View Expired Cards\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/0fS6COirroM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<p><strong>Option 2<\/strong>. Complete the following steps:<\/p>\n<ol>\n<li>On the toolbar, click <strong>Recurring Billing<\/strong>.<\/li>\n<li>Click <strong>Expired Cards<\/strong>.<\/li>\n<li>(Optional) Click the card record to open the detailed view.<\/li>\n<\/ol>\n<p>In the detailed view, you can use the option buttons to run additional functions, such as:<\/p>\n<ul>\n<li>View or Edit Card Details<\/li>\n<li>Edit Contract<\/li>\n<li>Delete Contract<\/li>\n<\/ul>\n<h3>Viewing customer billing reports<\/h3>\n<p>You can use customer billing reports to carry out the following actions:<\/p>\n<ul>\n<li>View a breakdown of scheduled transactions<\/li>\n<li>View a detailed view of each transaction<\/li>\n<li>Run a repeat sale<\/li>\n<li>Print a receipt<\/li>\n<li>Email a receipt<\/li>\n<\/ul>\n<p>To view customer billing reports:<\/p>\n<p><strong>Option 1<\/strong>. Complete the steps in the following video:<\/p>\n<div style=\"text-align:center\">\n<p><iframe loading=\"lazy\" title=\"View Customer Billing Reports\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/KaWnA0CSNwk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<p><strong>Option 2<\/strong>. Complete the following steps:<\/p>\n<ol>\n<li>On the toolbar, click <strong>Recurring Billing<\/strong>.<\/li>\n<li>Click the customer&#8217;s record to open detailed view.<\/li>\n<li>Click <strong>BILLING REPORT<\/strong>.<\/li>\n<li>Click the billing entry to open the detailed view.<\/li>\n<\/ol>\n<p>In the detailed view, you can use the option buttons to run additional functions, such as:<\/p>\n<ul>\n<li>Repeat Sale<\/li>\n<li>View the receipt<\/li>\n<li>View transaction details<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Yes. You can view the following reports using the Recurring Billing page: Tomorrow&#8217;s schedule Suspended contracts Expired cards The customer&#8217;s billing reports Viewing tomorrow&#8217;s schedule Use Tomorrow&#8217;s Schedule to view a list of transactions that the Payments Portal will run the next calendar day. To view tomorrow&#8217;s schedule: Option 1. Complete the steps in the [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/account-management\/payments-portal\/recurring-billing\/can-i-view-recurring-billing-reports\/\">Read More <\/a><\/div>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[224,27,45],"tags":[348,372,31,93,41,138,373],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/149"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=149"}],"version-history":[{"count":1,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/149\/revisions"}],"predecessor-version":[{"id":1924,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/149\/revisions\/1924"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}