{"id":1093,"date":"2023-04-04T14:08:22","date_gmt":"2023-04-04T14:08:22","guid":{"rendered":"https:\/\/help.globalpaymentsintegrated.com\/1\/?p=1093"},"modified":"2025-05-28T13:14:08","modified_gmt":"2025-05-28T13:14:08","slug":"how-can-i-test-my-v400ms-connection-with-your-servers","status":"publish","type":"post","link":"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/v400m\/how-can-i-test-my-v400ms-connection-with-your-servers\/","title":{"rendered":"How can I test my V400m\u2019s connection with your servers?"},"content":{"rendered":"\n<p>Test the connection between our servers and your device to confirm that your device can run transactions and receive downloads or updates.<br>To test your device&#8217;s connection with our servers, complete the following steps:<\/p>\n\n\n\n<ol>\n<li>From the home screen, use the keypad to press <strong>000<\/strong>.<\/li>\n\n\n\n<li>Use the keypad type the password and then tap <strong>OK<\/strong>. The default password is <strong>9416557<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Options<\/strong>, and then tap <strong>Network<\/strong>.<\/li>\n\n\n\n<li>Tap <strong>Options<\/strong>, and then tap <strong>Connection Test<\/strong>. Your device tests its connection with our servers.<\/li>\n<\/ol>\n\n\n\n<div class=\"notice\"><strong>Note:<\/strong> You can return to the home screen at any time by pressing <strong>Cancel<\/strong>.<\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.globalpaymentsintegrated.com\/wp-content\/uploads\/2020\/09\/Genius-P400_Admin-Network-Test-Success.png\" alt=\"The Gateway Connection Test screen, which shows all tests as Passed.\"><\/figure>\n\n<div class=\"notice\"><strong>Note:<\/strong> For transactions to process properly, the <strong>Transport<\/strong> test and <strong>Genius<\/strong> test must pass. If any of these tests fail, ensure the ports are open to allow your device to correctly communicate with our servers.<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Test the connection between our servers and your device to confirm that your device can run transactions and receive downloads or updates.To test your device&#8217;s connection with our servers, complete the following steps: Note: You can return to the home screen at any time by pressing Cancel. Note: For transactions to process properly, the Transport [&hellip;]<\/p>\n <div style=\"margin-bottom:20px;\" class=\"page-blu\"><a class=\"moretag\" href=\"https:\/\/help.globalpaymentsintegrated.com\/1\/payment-devices\/semi-integrated\/v400m\/how-can-i-test-my-v400ms-connection-with-your-servers\/\">Read More <\/a><\/div>","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[836,5],"tags":[502,640,500,503,504,792],"_links":{"self":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1093"}],"collection":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/comments?post=1093"}],"version-history":[{"count":5,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1093\/revisions"}],"predecessor-version":[{"id":3000,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/posts\/1093\/revisions\/3000"}],"wp:attachment":[{"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/media?parent=1093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/categories?post=1093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.globalpaymentsintegrated.com\/1\/wp-json\/wp\/v2\/tags?post=1093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}