More results...

Suggested search terms: genius vx520 ict bank account fees

Articles tagged: user management

How do I add a new user account?

To add a new user account:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Account.
From the drop-down menu, click User Management.
On the side menu, click Add New User.

How do I deactivate a user account?

To deactivate a user account:

On the toolbar, click Account.
From the drop-down menu, click User Management.
Click the user’s record to open the detailed view.
Click Deactivate the User Account.

How do I activate a user account?

To activate a user account:

On the toolbar, click Account.
From the drop-down menu, click User Management.
Click the user’s record to open the detailed view.
Click Activate the User Account.

How do I reset a user’s password?

If a user forgets their password, you can send them a password-reset email.

To reset a user’s password:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

On the toolbar, click Account.
From the drop-down menu, click User Management.

How do I unlock a user account?

The Payments Portal locks an account when a user does not enter their password correctly six times in a row.

Note: The Payments Portal resets the number of failed log on attempts to zero when the user successfully enters their password.

How do I edit a user account?

You can edit the following user account information at any time:

First name
Last name
Email address
Time zone
Account status
User type

To edit a user account:

On the toolbar, click Account.
From the drop-down menu, click User Management.
Click the user’s record to open the detailed view.

How do I delete a user account?

Important:

You cannot recover a user account after you have deleted it.
You must deactivate a user account before deleting it. When you delete an active user account, the user name cannot be reused or recovered.

To delete a user account:

Option 1.… Read More “How do I delete a user account?”