My Genius Mini does not turn on, what do I do? If your Genius Mini doesn’t turn on, check it has sufficient charge. If your Genius Mini has a low battery level, the status indictor flashes red. To charge your Genius Mini, complete the following steps: Insert the micro USB cable into the micro USB port on your Genius Mini.… Read More “My Genius Mini does not turn on, what do I do?”
My Genius Handheld does not turn on, what do I do? If your Genius Handheld does not turn on, check if it has sufficient charge. To check if your Genius Handheld has sufficient charge, complete the following steps: Insert the micro USB cable into the micro USB port on your Genius Handheld.… Read More “My Genius Handheld does not turn on, what do I do?”
My Genius Handheld is frozen, what do I do? To unfreeze your Genius Handheld, complete the following steps: Tap . Swipe up on the Genius application to force close it. Reopen the Genius application. If your Genius Handheld is still frozen, contact our Genius Support Team.
My Genius e285 doesn’t turn on, what do I do? Before you attempt to turn on your Genius e285, charge it for at least 30 minutes. After you charge your Genius e285, complete the following steps: To turn on your Genius e285, press and hold the Enter button for four seconds.… Read More “My Genius e285 doesn’t turn on, what do I do?”
My Genius P400 does not turn on, what do I do? Complete the steps in the flowchart to diagnose the issue with your Genius P400. You can also contact our Genius Support Team.
My Genius M400 doesn’t turn on, what do I do? Complete the steps in the flowchart to diagnose the issue with your Genius M400. You can also contact our Genius Support Team.
My Genius P400 is frozen, what do I do? Complete the steps in the flowchart to unfreeze your Genius P400. If this does not work, contact our Genius Support Team.
My Genius M400 is frozen, what do I do? Complete the steps in the flowchart to unfreeze your Genius M400. If this does not work, contact our Genius Support Team.
My Genius Countertop does not turn on, what do I do? Follow the steps in the flowchart to diagnose the issue with your Genius device. You can also contact our Genius Support Team.
My Genius Countertop is frozen, what do I do? Follow the steps in the flowchart to unfreeze your Genius device. If this does not work, contact our Genius Support Team.