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My VX520 is prompting for a server number when I don’t want it to, or it is not prompting for a server number when I want it to, what do I do?

Step 1. From the SoftPay home screen, press Enter on the keypad.

Step 2. Press F2 (Setup).

a. Enter the password as follows: Alpha, Alpha, 6, 6, 8, 3, 1.

b. Press Enter.

Step 3. Press the leftmost purple key.… Read More “My VX520 is prompting for a server number when I don’t want it to, or it is not prompting for a server number when I want it to, what do I do?”

How do I enable or disable the keybeep or backlight on my iCT220/250?

You can set your iCT220/250’s keybeep to the following:

  • Always on
  • Always off
  • On when the terminal receives an invalid entry

You can also set the terminal’s backlight to the following:

  • Always off
  • Always on
  • On when keys are pressed

To enable or disable the keybeep or backlight, complete the following steps:

  1. To return to the home screen, press Clear (red button).
Read More “How do I enable or disable the keybeep or backlight on my iCT220/250?”

How do I reduce the risk of fraudulent transactions when using my iCT220/250?

To reduce the risk of fraudulent transactions when using your iCT220/250, you can turn on its fraud control settings. The fraud control settings help you to verify that the cardholder’s card is genuine and hasn’t been tampered with. To verify the card is genuine, your iCT220/250 compares the card number on the front of the card with the card number stored on the chip or magstripe.… Read More “How do I reduce the risk of fraudulent transactions when using my iCT220/250?”