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Articles tagged: statements

When will I receive my funds?

You receive your funds within the following timelines:

  • Within three business days of settling or batching your terminal or software.
  • Some businesses can expect to see the deposit for today’s transactions in their bank account the next business day.
  • American Express processes funds from their “ESA” and “Want to Honor” programs separately.
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My funds are withheld, when will I receive them?

We may withhold funds for the following reasons:

  • Fraud protection
  • Backup withholding

Fraud protection

We may withhold funds to help protect you from fraud, for example, we may withhold funds for the following reasons:

  • If the batches are the first batches settled on a new account
  • If there are transactions that are unusually high in value

We can withhold funds by either delaying a batch or by diverting the funds into a non-interest-bearing escrow account.… Read More “My funds are withheld, when will I receive them?”

What is Statements and Reporting, and what can I use it for?

Statements and Reporting is an online reporting system that you can use to view the following:

  • An overview of your transactions across all merchant locations
  • Your monthly statement
  • Reports, which include the following:
  • Payment history: Deposits, debits, and adjustments for your merchant locations
  • Batch history: Batch information and detailed batch transaction history
  • Voids and declines
  • Monetary rejects: Batches that failed due to processor or setup error
  • Authorization log: Transaction lists of all approved sales, including their authorization codes
  • Returns
  • Transaction search: Search for individual transactions by date, card number, authorization number, or dollar amount
  • Retrievals and chargebacks: Information about retrievals and chargebacks
  • Fixed acquirer network fee: Fees charged by Visa based on the locations and volume of card not present transactions
  • Merchant adjustment: Deposits and withdrawals from your bank account that are not part of a processing batch
    Read More “What is Statements and Reporting, and what can I use it for?”