I can’t find my Merchantware credentials. What do I do? We sent your Merchantware credentials in an email with “Merchantware Credentials” in the subject line. If you can’t find your Merchantware credentials, contact our Support Team.
V400m Quick Start Guide We provide a quick start guide (QSG) for your device that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader. Download V400m QSG
Handheld Quick Start Guide We provide a quick start guide (QSG) for your Handheld device that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader.… Read More “Handheld Quick Start Guide”
Countertop Quick Start Guide We provide a quick start guide (QSG) for your Countertop that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader. Download Countertop QSG
e285 Quick Start Guide We provide a quick start guide (QSG) for your e285 that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader. Download e285 QSG
P400 Quick Start Guide We provide a quick start guide (QSG) for your P400 that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader. Download P400 QSG
M400 Quick Start Guide We provide a quick start guide (QSG) for your M400 that includes how to set up your device and FAQs. The QSG is in PDF format. To view the QSG, you need a PDF viewer, for example, Adobe Acrobat Reader. Download M400 QSG
How do I set up my Mini device? To set up your Genius Mini, do the following: Install the Genius Mini application on your mobile device Connect your Genius Mini to your mobile device Configure your POS application to work with your Genius Mini Part 1. Install the Genius Mini application on your mobile device Important: You must install the Genius Mini application on the same mobile device that you installed your POS application.… Read More “How do I set up my Mini device?”
How do I set up my Handheld device? To set up your Handheld, complete the following steps: Part 1. Insert your battery into your Handheld Part 2. Connect your Handheld to your network Part 3. Update the date and time of your Handheld Part 4. Update the application Part 5.… Read More “How do I set up my Handheld device?”
How do I set up my Countertop device? To set up your Genius Countertop, complete the following steps: Attach the utility cable Attach the power adapter Connect to your network Configure your POS Step 1: Attach the utility cable Turn your device upside down and place it on a flat, stable surface.… Read More “How do I set up my Countertop device?”