How do I restart my device? From the home screen, use the keypad to press 000. Use the keypad to enter the password. The default password is 9416557. Tap Options. Tap Restart Device.
How do I connect my device to a different POS? To forget the POS that your device is currently connected to and connect to a new POS using Bluetooth, complete the following steps: Forget your current POS Use the keypad to press 1, 5 and 9 at the same time. Tap Com Control, and then tap Bluetooth.… Read More “How do I connect my device to a different POS?”
Can my device remember my POS on startup? When you enabled Bluetooth connection on your device, you selected one of the following possible connection modes: Pair every time: On startup, your device forgets all previous POS devices and automatically searches for available POS devices. Pair with memory: On startup, your device remembers the last POS device it was connected to and automatically reconnects to it.… Read More “Can my device remember my POS on startup?”
Why can’t I connect my device to my POS using Bluetooth? Your device may not be Bluetooth-enabled. By default, Bluetooth connection isn’t enabled on devices. To enable Bluetooth connection, contact our Support Team.
How do I print a receipt on my V400m? To print a receipt on your V400m, load the receipt paper, and then run a transaction. Note: To disable receipt printing on your V400m, contact our Support Team. Loading the receipt paper Note: Use only a 57mm x 40mm thermal paper roll.… Read More “How do I print a receipt on my V400m?”
Can I connect my device to my network using more than one connection type? You can connect your device to your network using more than one connection type. Your device uses the following priority order to determine which connection type to use: Ethernet Bluetooth Wi-Fi USB For example, if you connect your device to your network using Ethernet and Wi-Fi, your device uses Ethernet as the primary connection type.… Read More “Can I connect my device to my network using more than one connection type?”
How do I configure a dynamic IP address on my Countertop device? Note: If your device isn’t connected to the network, go to How do I set up my Semi-Integrated Countertop? Your device is configured to receive a dynamic IP address by default. If you previously configured a static IP address but you now want to configure a dynamic IP address, complete the following steps: From the home screen, use the keypad to press 000.… Read More “How do I configure a dynamic IP address on my Countertop device?”
How do I change the supervisor password on my V400m? Important: If you lose or forget your supervisor password, you can’t reset it using your V400m. You must contact our Semi Integrated Support Team to receive a replacement device. To change the supervisor password on your V400m, complete the following steps: From the home screen, use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I change the supervisor password on my V400m?”
How do I change the Com Control password on my V400m? Important: If you lose or forget your Com Control password, you can’t reset it using your V400m. You must contact our Semi-Integrated Support Team to receive a replacement device. Change the Com Control password Use the keypad to press 1, 5, and 9 at the same time.… Read More “How do I change the Com Control password on my V400m?”
Change the Com Control password on your e285 device Important: If you lose or forget your Com Control password, you can’t reset it using your Semi-Integrated e285. You must contact our Semi- Integrated Support Team to receive a replacement device. Change the Com Control password Use the keypad to press 1, 5, and 9 at the same time.… Read More “Change the Com Control password on your e285 device”