My Handheld device does not turn on, what do I do? If your Handheld does not turn on, check if it has sufficient charge. To check if your Handheld has sufficient charge, complete the following steps: Insert the micro USB cable into the micro USB port on your Handheld. Plug the micro USB cord into a power outlet.… Read More “My Handheld device does not turn on, what do I do?”
My e285 is frozen, what do I do? To unfreeze your Semi-Integrated e285, complete the following steps:
My e285 doesn’t turn on, what do I do? Before you attempt to turn on your Semi-Integrated e285, charge it for at least 30 minutes. After you charge your Semi-Integrated e285, complete the following steps: To turn on your Semi-Integrated e285, press and hold the Enter button for four seconds.… Read More “My e285 doesn’t turn on, what do I do?”
My P400 does not turn on, what do I do? Complete the steps in the flowchart to diagnose the issue with your Semi-Integrated P400. You can also contact our Support Team.
My Countertop device does not turn on, what do I do? Follow the steps in the flowchart to diagnose the issue with your Genius device. You can also contact our Genius Support Team.
My VX520 is continually rebooting. How do I fix it? To resolve the issue of your VX520 continually rebooting, complete the following steps: Step 1. Remove the back of your device and unplug the power cord. Step 2. Plug the power cord back in, then hold Enter and 7 together to display the password entry screen.… Read More “My VX520 is continually rebooting. How do I fix it?”