My Genius Handheld does not turn on, what do I do? If your Genius Handheld does not turn on, check if it has sufficient charge. To check if your Genius Handheld has sufficient charge, complete the following steps: Insert the micro USB cable into the micro USB port on your Genius Handheld.… Read More “My Genius Handheld does not turn on, what do I do?”
My Genius e285 doesn’t turn on, what do I do? Before you attempt to turn on your Genius e285, charge it for at least 30 minutes. After you charge your Genius e285, complete the following steps: To turn on your Genius e285, press and hold the Enter button for four seconds.… Read More “My Genius e285 doesn’t turn on, what do I do?”
My Genius P400 does not turn on, what do I do? Complete the steps in the flowchart to diagnose the issue with your Genius P400. You can also contact our Genius Support Team.
My Genius Countertop does not turn on, what do I do? Follow the steps in the flowchart to diagnose the issue with your Genius device. You can also contact our Genius Support Team.
My VX520 is continually rebooting. How do I fix it? To resolve the issue of your VX520 continually rebooting, complete the following steps: Step 1. Remove the back of your device and unplug the power cord. Step 2. Plug the power cord back in, then hold Enter and 7 together to display the password entry screen.… Read More “My VX520 is continually rebooting. How do I fix it?”