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Articles tagged: refund ebt

Can I use my Genius Countertop to accept EBT cards?

Yes. Depending on your account settings and the type of EBT your customer is using, your Genius Countertop processes the transaction in different ways.

We can set up your Genius Countertop to accept the following types of EBT:

Only EBT Cash
Only EBT SNAP
Both EBT Cash and EBT SNAP

To start accepting EBT payments, contact our Customer Support Team.… Read More “Can I use my Genius Countertop to accept EBT cards?”

How do I refund an EBT transaction?

EBT Cash transactions

Use your POS to refund an EBT Cash transaction. You must give your customer the dollar amount in cash.

EBT SNAP transactions

Use your POS to refund an EBT SNAP transaction. The customer must swipe their EBT SNAP card and enter their PIN.… Read More “How do I refund an EBT transaction?”

Can I accept EBT as a partial payment?

Yes. If your customer does not have enough EBT on their card to pay for their items, your Genius Countertop displays a partial approval screen.

The partial approval screen shows the amount that your customer has already paid using their EBT card but does not show the amount left to pay.… Read More “Can I accept EBT as a partial payment?”