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Articles tagged: pos

How does my V400m work?

Note: Your V400m does not share any sensitive cardholder data with your POS.
  1. Your POS sends information about the transaction to your V400m, such as the price and number of items.
  2. Your V400m displays the information to your customer.
  3. Your customer pays for their items using your V400m.
Read More “How does my V400m work?”

My Handheld isn’t reading chip cards, what do I do?

Your Genius Handheld accepts EMV cards. If your Genius Handheld is not reading a chip card, check that the card is fully inserted into the card slot.

If the card is fully inserted, but still is not being read, contact your POS provider to confirm that the integration between your POS and your Genius Handheld is up to date.