If your Genius Mini doesn’t turn on, check it has sufficient charge. If your Genius Mini has a low battery level, the status indictor flashes red.
To charge your Genius Mini, complete the following steps:
Before you attempt to turn on your Genius e285, charge it for at least 30 minutes. After you charge your Genius e285, complete the following steps:
Complete the steps in the flowchart to diagnose the issue with your Genius P400. You can also contact our Genius Support Team.
Complete the steps in the flowchart to diagnose the issue with your Genius M400. You can also contact our Genius Support Team.
Complete the steps in the flowchart to unfreeze your Genius P400. If this does not work, contact our Genius Support Team.
Complete the steps in the flowchart to unfreeze your Genius M400. If this does not work, contact our Genius Support Team.