Articles tagged: mini

How does my Mini device work?

Note: Your Semi-Integrated Mini does not share any sensitive cardholder data with your POS.
  1. Your POS sends information about the transaction to your Semi-Integrated Mini such as the price and number of items.
  2. Your Semi-Integrated Mini application displays the information to your customer.
Read More “How does my Mini device work?”

What are the Mini’s default ports?

Your Genius Mini uses the following ports:

Port Protocol 443 SSL 7622 SFTP

Your Genius Mini uses the following hosts:

  • genius.merchantware.net
  • transport.merchantware.net
  • s01.merchantware.net
  • ps1.merchantware.net
  • logupload.merchantware.net

The Mini application is frozen, what do I do?

To unfreeze your Genius Mini application, force close it and then reopen it. If your Genius Mini application is still frozen, contact our Genius Support Team.

Note: For guidance about how to force close an application on your mobile device, see the user manual for your mobile device.

Why is the Mini application not responding to my sales requests?

The Genius Mini application responds to sales requests sent only by a POS application that you have installed on the same mobile device. The Genius Mini application may not respond to your sales requests because of the following:

  • Incorrect IP address
  • Wrong Merchantware credentials

Incorrect IP address

Check that the IP address in your POS application matches the IP address shown on the Info menu in the Genius Mini application.… Read More “Why is the Mini application not responding to my sales requests?”