To set up your Semi-Integrated M400, complete the following steps:
Attach the utility cable
- Turn your Semi-Integrated M400 upside down and place it on a flat, stable surface.
Articles tagged: m400
My M400 isn’t functioning correctly, what do I do?
My Semi-Integrated M400 is not connecting to the internet
If your Semi-Integrated M400 is not connecting to the internet, complete the following steps:
1. Run a gateway connection test by completing the following steps:
a. From the home screen, use the keypad to press 000.… Read More “My M400 isn’t functioning correctly, what do I do?”
What is the “Storage Status” on my M400 device?
We regularly monitor the Storage Status on your Semi-Integrated M400 to make sure it has enough storage to download and install updates. We maintain the storage by removing files that your device no longer needs.
You can view the Storage Status of your Semi-Integrated M400 on the Admin screen.… Read More “What is the “Storage Status” on my M400 device?”
How can I find out the IP address and hostname of my M400?
You can find the IP address and hostname of your Semi-Integrated M400 on the Admin Overview page.
- From the home screen, use the keypad to press 000.
- Use the keypad to type the password. The default password is 9416557.
- Tap OK.
How does my M400 work?
Note: Your Semi-Integrated M400 does not share any sensitive cardholder data with your POS.
- Your POS sends information about the transaction to your M400.
- Your Semi-Integrated M400 displays the information to your customer.
- Your customer pays for their items using your M400.
How do I change the supervisor password on my M400?
Important: If you lose or forget your supervisor password, you can’t reset it using your M400. You must contact our Support Team to receive a replacement device.
To change the supervisor password on your M400, complete the following steps:
- From the home screen, use the keypad to press 1, 5, and 9 at the same time.