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Articles tagged: issue chargeback

What is a chargeback?

If you have a chargeback on your account, a cardholder has raised a dispute about a transaction you ran using their payment details. The cardholder’s issuing bank instructs your processor to remove the dollar amount from your account and your processor mails you a chargeback notification.… Read More “What is a chargeback?”

How can I avoid chargebacks?

It is important that you take actions to help prevent chargebacks because:

  • Your processor charges you a fee for each chargeback you receive.
  • Multiple chargebacks may result in compliance issues.
Note: Taking action to prevent chargebacks does not guarantee that you won’t receive any chargebacks.
Read More “How can I avoid chargebacks?”