Articles tagged: internet

How can I test my Genius P400’s connection with the LAN and WAN?

To test your Genius P400’s network connection, use the options in the WiFi menu. In the WiFi menu, you can view the network status and test your connection with the Local Area Network (LAN), the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius P400’s connection with the LAN and WAN?”

Can my Genius Countertop and POS share a network connection?

Yes. If you do not have enough Ethernet ports on your router, you can insert the network cable from your POS into your Genius Countertop instead of inserting it into your router. By doing this, your POS and your Genius Countertop can share a single network connection.… Read More “Can my Genius Countertop and POS share a network connection?”

How do I configure a static IP address on my Genius Countertop?

Note: Before you begin, connect your Genius Countertop to the network you want to configure. To connect your Genius Countertop to the network, go to How do I set up my Genius Countertop?

From the home screen, use the keypad to press 000.

How can I test my Genius Countertop’s connection with the LAN and WAN?

To test your Genius Countertop’s network connection, use the Ethernet menu. In the Ethernet menu, you can view the network status and test your connection with the Local Area Network (LAN) and the Wide Area Network (WAN), or with the internet by using the ping function.… Read More “How can I test my Genius Countertop’s connection with the LAN and WAN?”

How can I find out the IP address and hostname of my Genius M400?

You can find the IP address and hostname of your Genius M400 on the Admin Overview page.

From the home screen, use the keypad to press 000.
Use the keypad to type the password. The default password is 9416557.
Tap OK.

My Genius Countertop is not functioning correctly. What do I do?

My Genius Countertop is not connecting to the internet

If your Genius Countertop is not connecting to the internet, complete the following steps:

Step 1. Run a gateway connection test

a. From the home screen, use the keypad to press 000.… Read More “My Genius Countertop is not functioning correctly. What do I do?”

What is the difference between a dynamic IP address and a static IP address?

Dynamic IP addresses

A Dynamic Host Configuration Protocol (DHCP) server assigns IP addresses automatically to devices on a network. These IP addresses are dynamic, which means that they can change if the DHCP server reassigns the address. We configure your Genius device to accept dynamic IP addresses by default.… Read More “What is the difference between a dynamic IP address and a static IP address?”