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Articles tagged: emv transaction

What does “Declined: Cryptogram type ‘ARQC’ received in Complete message. 2nd decision was not made. (12)” mean?

Meaning

With an EMV card, both the card issuer and the chip on the card must approve or decline the transaction. The chip must approve the transaction first, then it sends the transaction to the issuer for approval. If the issuer approves the transaction they send it back to the chip for the final decision.… Read More “What does “Declined: Cryptogram type ‘ARQC’ received in Complete message. 2nd decision was not made. (12)” mean?”

What does “Declined: Cryptogram type ‘AAC’ received in Complete message. 2nd decision from chip was a decline. (12)” mean?

Meaning

With an EMV card, both the card issuer and the chip on the card must approve or decline the transaction. The chip must approve the transaction first, then sends the transaction to the issuer for approval. If the issuer approves the transaction they send it back to the chip for the final decision.… Read More “What does “Declined: Cryptogram type ‘AAC’ received in Complete message. 2nd decision from chip was a decline. (12)” mean?”

I want to stop collecting signatures for EMV transactions, what do I need to do?

To stop collecting signatures for EMV transactions, contact our Customer Support Team.

Note:
  • You must continue to support signature as a Cardholder Verification Method (CVM).
  • You still need to collect signatures for transactions that legally require them. Check with your local licensing authority to find out when customers need to sign a receipt.
Read More “I want to stop collecting signatures for EMV transactions, what do I need to do?”