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Installing the root certificate when using Genius V400m

Important: You must install the root certificate using the same computer and web browser that you use for your POS. If the web browser for your POS updates, you must install the certificate again.

Installing the root certificate using Firefox

Go to https://help.globalpaymentsintegrated.com/crt/G2/prod_ca.crt

My POS is not functioning correctly, what do I do?

Important: If your POS is not functioning correctly or is not communicating with your Genius device, contact your POS provider for technical support. Complete the steps in this article to work out if your POS error is related to your Genius device.