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How do I know when the battery level is low on my Genius V400m?

If the battery level is low on your device, you will not be able to run contactless transactions. Your device will not display a contactless payment option on the Payment Selection screen.

Important: Charge your device within 30 minutes of contactless payments failing to prevent your device from shutting down.

How do I know when the battery level is low on my Genius e285?

When the battery level is low on your Genius e285, it stops supporting contactless payments. The device indicates this on the Payment Selection screen.

Important: Charge your Genius e285 within 30 minutes of contactless payments failing to prevent your device from shutting down.

How do I replace my battery in my Genius Handheld?

Discharging your old battery

Before you install your new battery, fully discharge your old battery. To help speed up the discharge process, complete the following instructions:

Set the sleep timer to maximum

Tap Settings and then tap Display.
Swipe to Sleep and tap it.