How do I connect my device to a different POS? To forget the POS that your device is currently connected to and connect to a new POS using Bluetooth, complete the following steps: Forget your current POS Use the keypad to press 1, 5 and 9 at the same time. Tap Com Control, and then tap Bluetooth.… Read More “How do I connect my device to a different POS?”
Can my device remember my POS on startup? When you enabled Bluetooth connection on your device, you selected one of the following possible connection modes: Pair every time: On startup, your device forgets all previous POS devices and automatically searches for available POS devices. Pair with memory: On startup, your device remembers the last POS device it was connected to and automatically reconnects to it.… Read More “Can my device remember my POS on startup?”
Why can’t I connect my device to my POS using Bluetooth? Your device may not be Bluetooth-enabled. By default, Bluetooth connection isn’t enabled on devices. To enable Bluetooth connection, contact our Support Team.
Can I connect my device to my network using more than one connection type? You can connect your device to your network using more than one connection type. Your device uses the following priority order to determine which connection type to use: Ethernet Bluetooth Wi-Fi USB For example, if you connect your device to your network using Ethernet and Wi-Fi, your device uses Ethernet as the primary connection type.… Read More “Can I connect my device to my network using more than one connection type?”
How do I unpair my Genius Mini from my mobile device? Open the Genius Mini application. Tap Bluetooth. Tap Bluetooth reader connected. Select the Serial Number of your Genius Mini that you want to unpair. Tap Yes.
How do I set up my Genius Mini? To set up your Genius Mini, do the following: Install the Genius Mini application on your mobile device Connect your Genius Mini to your mobile device Configure your POS application to work with your Genius Mini Part 1. Install the Genius Mini application on your mobile device Important: You must install the Genius Mini application on the same mobile device that you installed your POS application.… Read More “How do I set up my Genius Mini?”