Understanding your statement We have created printable guides to help you understand your statement, which you can access using the Statements and Reporting tool. The guides are in PDF format; to view them you need a PDF viewer such as Adobe Acrobat Reader.… Read More “Understanding your statement”
Do I get access to my statement before I am charged? Unfortunately, we don’t have access to your statement information until the day the billing is processed. However, you can use Statements and Reporting to view statements the day after the fees are debited from your account.
Can I access my account information online? Yes. You can access your account information using our Statements and Reporting tool. Our Statements and Reporting tool is an online reporting system, which allows you to view the following information: Statements, batch, and transaction information for the previous 18 months Deposits Chargebacks
Why am I getting separate charges from Authorize.net? These are third-party services that charge their own fees. While we can help you to set up these third-party gateway services, you need to contact their Client Service department for any billing questions related to their service.