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How do I know when the battery level is low on my Genius V400m?

If the battery level is low on your device, you will not be able to run contactless transactions. Your device will not display a contactless payment option on the Payment Selection screen.

 

Important: Charge your device within 30 minutes of contactless payments failing to prevent your device from shutting down.

How do I know when the battery level is low on my Genius e285?

When the battery level is low on your Genius e285, it stops supporting contactless payments. The device indicates this on the Payment Selection screen.

 

Important: Charge your Genius e285 within 30 minutes of contactless payments failing to prevent your device from shutting down.

How do I care for my battery in my Genius Handheld?

Care for the lithium-ion battery in your Genius Handheld™ to increase the battery life and prevent hazardous battery failures. To care for your battery, complete the following instructions:

 

Storing your battery outside your Genius Handheld

If you store your battery outside your Genius Handheld, complete the following steps:

  1. Cover the metal terminals on your battery with non-conductive electrical tape.
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How do I dispose of my battery from my Genius Handheld?

If your battery does not show signs of damage or swelling

Dispose of your battery at your nearest battery recycling location. To find your nearest battery recycling location, open a web browser and go to www.call2recycle.org/locator.

If your battery shows signs of damage or swelling

Important: You must call our Genius Support Team to report signs of damage or swelling.
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