Before using your Genius M400, we recommend you do the following:
Check your Genius M400’s connection to the internet
The IP address of your Genius M400 is available on the Admin Overview screen. To access the Admin Overview screen, complete the following steps:
- From the home screen, use the keypad to press 000.
- Use the keypad to type the password and then tap OK. The default password is 9416557.
- Confirm there is an IP address next to IP address and a host name next to Hostname.
Check your Genius M400 connects with our gateway
Run gateway tests to check that your gateway connections are working correctly. To run gateway tests, complete the following steps:
- From the home screen, use the keypad to press 000.
- Use the keypad to type the password and then tap OK. The default password is 9416557.
- Tap Options and then tap Network.
- Tap Options and then tap Connection Test.
- Confirm all the tests have passed.
Run a test transaction
We recommend that you use your POS to run a test transaction.
Let us know if this answered your question. If not, please let us know why!
Tags: ready to use, test connection, network status, internet connection, m400, gateway test