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How do I change the Com Control password on my Genius M400?

Important: If you lose or forget your Com Control password, you can’t reset it using your Genius M400. You must contact our Genius Support Team to receive a replacement device.

Change the Com Control password

  1. Use the keypad to press 1, 5, and 9 at the same time.
  2. Tap Com Control.

    Select Com Control

  3. Tap More.
  4. Tap Configuration, and then use the keypad to enter the password. The default password is 200331.
  5. Tap OK.
  6. Swipe up, and then tap Change Password.
  7. Use the keypad to type the current password, and then tap OK.
  8. Tap New Password, and then enter the new password. The new password must:
    • Contain only numeric values
    • Have a minimum of 6 characters
    • Have a maximum of 12 characters
  9. Tap Confirm Password, and then reenter the new password.
  10. Tap Set Password.

Apply your settings and return to the home screen

  1. Use the keypad to press the Cancel button twice.
  2. Tap Exit, and then tap Yes.
  3. Tap the Genius icon.

    Tap the Genius icon to return to the home screen

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