Important: Install the root certificate on the same computer and web browser that you use for your POS. If you update the web browser on your POS, you must install the certificate again.
To install the root certificate, follow the instructions for the operating system and browser that you are using for your POS.
Windows
Mac OS
Windows
Microsoft Edge or Google Chrome
1. Visit https://help.globalpaymentsintegrated.com/crt/G2/prod_ca.crt and download the certificate.
2. Open the certificate.
Using Microsoft Edge
On the Downloads section in the top-right of the window, click Open file.
Using Google Chrome
On the download bar at the bottom of the window, click prod_ca.crt.
3. On the General tab, click Install Certificate.
4. On the Certificate Import Wizard screen, select Local Machine, and then click Next.
5. On the Certificate Store screen, select Place all certificates in the following store.
6. Click Browse, and then select Trusted Root Certification Authorities.
7. Click OK, and then click Next.
8. Click Finish.
Firefox
1. Visit https://help.globalpaymentsintegrated.com/crt/G2/prod_ca.crt and download the certificate.
2. Click 
, and then select Settings.
3. In the search box, type certificate.
4. Click View Certificates…
5. Click Import…
6. Navigate to the folder where you saved the certificate, and then select the certificate.
7. Select the Trust this CA to identify websites checkbox, and then click OK.
8. To save the changes, restart Firefox.
Mac OS
Safari
1. Visit https://help.globalpaymentsintegrated.com/crt/G2/prod_ca.crt and download the certificate.
2. Open Spotlight Search (command + spacebar).
3. Search for Keychain Access. This displays the Keychain Access App.
Select Open Keychain Access.
Enter your Apple password.
4. On the left-side navigation menu, select System
5. On the Keychain Access screen, select the Certificates tab.
6. In Finder, find, click on and drag prod_ca.crt to the Certificates tab in the Keychain Access App.
7. Enter in your Apple password.
8. Double click the certificate, and select Trust.
9. From the “When using this certificate:” drop-down menu, select Always Trust.
10. Close Genius PROD CED Root CA, and then enter your Apple password.
11. Close the Keychain Access screen, and then enter your Apple password.
Firefox
1. Visit https://help.globalpaymentsintegrated.com/crt/G2/prod_ca.crt and download the certificate.
2. Click , and then select Settings.
3. In the search box, type certificate.
4. Click View Certificates…
5. Click Import…
6. Navigate to the folder where you saved the certificate, and then select the certificate.
7. Select the Trust this CA to identify websites checkbox, and then click OK.
8. To save the changes, restart Firefox.
Let us know if this answered your question. If not, please let us know why!
Tags: root certificate, keychain, windows, macos, chrome, firefox, safari, genius, ca certificate, certification authority