If the battery level is low, your Genius e285 can’t accept contactless payments. To avoid this, charge your Genius e285 when you’re not using it.
If your Genius e285 still can’t accept contactless payments, contact our Genius Support Team.
Let us know if this answered your question. If not, please let us know why!
Tags: power, e285, not accepting contactless, emv, contactless, troubleshooting