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What features can my Genius device support?

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The Genius solution is available on the following devices:

  • Genius P400
  • Genius e285
  • Genius M400
  • Genius V400m

The features you can use depend on the type of device you have and what our Customer Support Team and your POS supplier has been enabled.

If you want to add transaction types, additional features, or payment networks to your Genius solution, contact our Customer Support Team.

Note: We continue to develop the Genius solution, which means that the information in this article is subject to change. We recommend that you check this page regularly to make sure that you are using the most up to date information.

Transaction types

The Genius solution supports the following transaction types:

Transaction type Genius – P400 Genius – e285 Genius – M400 Genius – V400m
Run a credit card or debit card sale ✓ ✓ ✓ ✓
Refund a transaction, using your POS ✓ ✓ ✓ ✓
Void a transaction, using your POS ✓ ✓ ✓ ✓
Place a hold on a customer’s card for a certain dollar amount ✓ ✓ ✓ ✓
Capture a hold you that you placed on a customer’s card, using your POS ✓ ✓ ✓ ✓
Repeat a sale, using your POS ✓ ✓ ✓ ✓

Additional features

The Genius solution supports the following additional features:

Feature Genius – P400 Genius – e285 Genius – M400 Genius – V400m
Prompt the customer to add a tip to their total transaction amount ✓ ✓ ✓ ✓
Add a custom splash-screen image to your Genius device ✓ ✓ ✓ ✓
Display line items on your Genius device ✓ ✓ ✓ ✓
Get the customer’s agreement using your Genius device ✓ ✓ ✓ ✓
Request a signature from the customer ✓ ✓ ✓ ✓
Let the customer swipe their card anytime when using Line Item Display X X X X
Prompt the customer to enter numeric information ✓ ✓ ✓ ✓
Capture the customer’s name by swiping their card X X X X
Display the dollar amount that is eligible for a tip ✓ ✓ ✓ ✓
Capture the customer’s payment details to store in our vault ✓ ✓ ✓ ✓
Access our Virtual terminal to run transactions ✓ ✓ ✓ ✓
Receipt printing capabilities X X X ✓
Note: To enable these features, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these additional features.

Payment networks

The Genius solution supports the following payment networks:

Payment network Genius – P400 Genius – e285 Genius – M400 Genius – V400m
Visa ✓ ✓ ✓ ✓
Mastercard ✓ ✓ ✓ ✓
American Express ✓ ✓ ✓ ✓
Discover ✓ ✓ ✓ ✓
CUP – Credit only ✓ ✓ ✓ ✓
JCB – Credit only ✓ ✓ ✓ ✓
FSA and HSA ✓ ✓ ✓ ✓
EBT – Cash ✓ ✓ ✓ ✓
EBT – SNAP ✓ ✓ ✓ ✓
Gift cards ✓ ✓ ✓ ✓
Notes:
– To enable these payment networks, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these payment networks.
– The debit networks that are available to a merchant’s customers vary depending on the processor.

Payment methods

The Genius solution supports the following payment methods:

Payment method Genius – P400 Genius – e285 Genius – M400 Genius – V400m
Swipe a card that has a magnetic stripe ✓ ✓ ✓ ✓
Tap a card that has a magnetic stripe ✓ ✓ ✓ ✓
Insert an EMV card and use the keypad to enter the PIN ✓ ✓ ✓ ✓
Use the keypad to manually enter the card details ✓ ✓ ✓ ✓
Tap a mobile device to use Apple pay, Android pay, or Samsung pay ✓ ✓ ✓ ✓
Note: To enable these payment methods, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these payment methods.

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