Important: You cannot recover a customer’s profile after you delete it.
To delete a customer’s profile:
Option 1. Complete the steps in the following video:
Option 2. Complete the following steps:
- On the toolbar, click Recurring Billing.
- Click the customer’s record to open the detailed view.
- Click Edit Profile.
- Click Delete Customer. The Payments Portal prompts “Are you sure you want to delete the customer?”
- Click Delete Customer.
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Tags: deactivate, delete, customer profile, remove, payments portal, recurring billing